Shipping Policy
Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Once dispatched, orders typically arrive within 7–12 business days depending on your location. Please note that international shipping times may vary due to customs clearance and local postal services.
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs & Duties
Some international orders may be subject to customs fees or import duties upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer. We have no control over these fees.
Delays
While we always aim to deliver within the stated timeframe, occasional delays may occur due to high demand, customs processing, or circumstances beyond our control. If your order has not arrived within 15 business days, please contact us and we will be happy to help.
Contact Us
If you have any questions about your order or shipment, feel free to reach out to us at [your email address] and we'll get back to you as soon as possible.